Application Managed Services

Applications aligned to how your business runs.

Recurring app issues slow work, so Thriveon aligns systems to 500+ best practices to reduce risk.

Disconnected data creates rework, so application strategy improves reporting with Power BI insights.

Vendor sprawl drives waste, so Thriveon evaluates licensing and has found $84,000 in annual savings.

ERP frustration blocks scale, so Fractional CIO guidance improves selection, integration, and ROI.

Unclear ownership causes delays, so dedicated project management keeps application work measurable.

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Our Clients

Leaders Trust Thriveon for Application Clarity

See how strategic technology guidance helps teams reduce friction and improve outcomes.

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

How Better Application Strategy Reduces Operational Friction

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

What Application Managed Services Include

Strategic support for critical business systems

ERP Strategy

Improve system fit and ROI

Thriveon helps evaluate whether your ERP and line-of-business systems are supporting the way work actually gets done. Application reviews consider workflows, reporting needs, integrations, user adoption, customization, vendor performance, and long-term scalability.

The outcome is a practical improvement plan that helps reduce workarounds, avoid unnecessary customization, and connect application decisions to business goals, budget, and measurable operational value.

Data Integration

Connect data and workflows

Disconnected applications create duplicate entry, reporting delays, and inconsistent decisions. Thriveon reviews how data moves across systems and identifies opportunities to improve integrations, reporting accuracy, and process efficiency.

Strategic guidance may include workflow automation, Power BI planning, Microsoft 365 alignment, and better governance around how information is captured, shared, and protected across the organization.

Vendor Management

Reduce vendor complexity

Application vendors should be managed with the same discipline as any other strategic technology investment. Thriveon coordinates communication, renewals, licensing, performance discussions, and solution evaluations so leaders are not left translating technical details alone.

This oversight helps reduce vendor sprawl, eliminate duplicated spend, clarify accountability, and ensure application recommendations are evaluated based on ROI, fit, security, and operational impact.

App Project Delivery

Keep projects on track

Application rollouts fail when goals are unclear, timelines drift, and users are not prepared. Thriveon uses a documented project process with defined statements of work, success metrics, dedicated project management, status tracking, risk identification, and transition planning.

This structure supports smoother ERP changes, cloud application moves, workflow updates, and business system deployments with less disruption and more accountability from planning through support.

Security Alignment

Strengthen app security

Critical business applications must be managed with access control, data protection, and compliance needs in mind. Thriveon aligns application permissions, authentication, documentation, backup considerations, and cybersecurity controls with your broader IT and compliance strategy.

This helps reduce avoidable exposure, support audit readiness, and ensure systems that hold sensitive operational, financial, legal, or client data are managed with clear ownership and standards.

Lifecycle Planning

Continuously improve value

Application value depends on ongoing improvement, not one-time implementation. Thriveon helps maintain documentation, review performance, monitor recurring issues, plan upgrades, and identify better ways for employees to use the tools already in place.

With Fractional CIO involvement, application planning is included in the broader technology roadmap and budget, helping leaders prioritize the changes most likely to improve productivity, reliability, and scalability.

Our Elite Partners

Measurable Results From Proactive Application Management

90%

Reduction In IT Tickets

98%

Client Satisfaction Score

70%

First-Touch Resolution Rate

Turn Business Applications Into Operational Advantage

Business applications should support the way your teams estimate, build, manufacture, serve clients, report, and make decisions. When systems are poorly configured, disconnected, or unsupported, leaders lose visibility and employees create workarounds that increase cost and risk.

Thriveon brings executive-level IT strategy, proactive management, and application insight together. Your core systems are reviewed in the context of business goals, process needs, cybersecurity requirements, vendor performance, and long-term scalability. The result is a clearer technology roadmap, better application decisions, and more confidence that each system is earning its place in the business.

Manage Core Systems With Structure and Accountability

Application managed services give you structure around the systems your business depends on every day. Thriveon helps identify gaps, reduce duplication, and improve how applications support people, data, and decisions.

ERP and line-of-business application strategy
Application vendor coordination and accountability
Workflow automation using tools such as Power Automate
Reporting and data visibility through Power BI planning
License, renewal, and technology spend oversight
Security and access alignment for critical applications

This approach helps reduce rework, improve adoption, and keep application investments aligned with measurable business outcomes.

Build a Roadmap for Scalable Application Performance

Mid-sized organizations often outgrow the systems and processes that once worked. Thriveon helps you evaluate whether current applications can support growth, compliance, remote work, reporting, and changing operational needs before frustration turns into a costly replacement project.

Through Fractional CIO leadership and ground-level involvement in upcoming initiatives, application decisions are tied to budget, risk, timeline, and expected return. Whether you are optimizing ERP, improving document workflows, integrating field and office systems, or preparing for a new rollout, Thriveon brings the planning discipline needed to reduce scope creep and improve adoption.

Plan Smarter Application Management

Gain clarity on application costs, workflows, integrations, and ROI.

Awards & Certifications

Explore Related Strategic IT Services

Frequently Asked Questions

What is included in application managed services for mid-sized businesses?

Application managed services provide executive-level oversight and proactive management of your business-critical applications. This includes application strategy and selection, vendor coordination, workflow automation with tools like Power Automate, reporting optimization via Power BI, license and spend management, and security alignment. Each system is evaluated against over 500 best practices to ensure it supports your business goals, security requirements, and growth plans.

How can application managed services reduce recurring issues and improve efficiency?

By applying rigorous best practices and continuous auditing, application managed services dramatically reduce recurring IT problems, minimize downtime, and streamline workflows. You benefit from a 90% reduction in IT issues and security risks, saving over 250 hours and $800 per employee annually. This proactive approach ensures your applications run smoothly, your teams work efficiently, and your business avoids costly disruptions.

What is the process for aligning business applications to company goals?

The process starts with a comprehensive review of your current applications, workflows, and business objectives. Executive-level IT leaders document your environment, assess gaps, and develop a technology roadmap that aligns each system to your operational needs and growth targets. Regular audits, vendor management, and ongoing improvement keep your applications optimized and your teams equipped to make confident technology decisions.

How are pricing and timelines structured for application managed services?

Pricing for application managed services is typically based on the number of users, providing predictable costs that often reduce total IT spend compared to traditional internal staffing. Timelines vary based on the complexity of your environment, but most engagements begin with an initial assessment and roadmap within the first 30 days, followed by phased improvements and ongoing management to ensure measurable outcomes.

Why choose this approach to application managed services over a traditional MSP?

This approach combines proactive, standards-based management with executive-level IT strategy, going far beyond basic support. You gain Fractional CIO guidance, rigorous best-practice alignment, and integration of cybersecurity, compliance, and application optimization into a single solution. The result is fewer recurring issues, measurable cost savings, and technology that consistently drives business value rather than creating frustration or risk.