About Survey & Ballot Systems

Survey & Ballot Systems (SBS) offers a wide range of customizable voting solutions for mail-in, online, in-person or hybrid elections. They provide resources, services and security to ensure successful member elections. Their online voting and election services increase voter participation, deliver timely detailed reports and lower costs. As a secure election services company, SBS practices the highest level of security.

The Challenge

Survey & Ballot Systems initially partnered with a managed service provider that delivered satisfactory results. However, over time, the MSP’s service quality declined; they struggled to meet SBS’s help desk tickets, and their support desk failed to provide adequate backup.

They were lacking a proactive strategy that met their growing data privacy and security demands, like SOC 2 compliance. Despite their strong security practices, they needed guidance on the next steps.

SBS was also experiencing a significant culture change with a new generation taking over and transitioning the company into a forward-thinking mindset. This change emphasized the need for modern solutions.
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Survey & Ballot Systems was searching for a strategic partner to take them to the next level with their security concerns and develop a proactive, strategic mindset for the future generation.
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We helped them undergo an email migration

Thriveon managed a major email migration and moved them to the Microsoft 365 cloud. We removed their on-premise Microsoft Exchange, increasing their security posture by eliminating a major risk. We also moved their off-site data center to another provider.

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Then we improved their disaster recovery plan

In 2023, SBS discovered that due to a legacy contract, their old disaster recovery plan (DRP) wasn’t regularly backing up data and making it immutable. We moved their DRP solution over to DATTO for better protection and guaranteed data security.

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And we helped with 365 licensing

We implemented numerous software audits and ongoing consulting to trim any unnecessary Microsoft 365 products and licenses. This helped SBS save money and optimize their technology stack.

The Results

Since partnering with Thriveon, SBS has seen numerous improvements to its business and has positioned itself for continued success:

SBS is seeing a significant reduction in email issues since migrating to the 365 cloud.

They have a more robust security posture with a secure DRP in place.

We helped them trim unnecessary and repetitive 365 products and licenses, saving them money.

They created a strong partnership with Thriveon, marked by continuous improvements and a proactive approach.

We helped them maintain SOC II compliance and other security measures.

SBS’s future generation developed a successful transition to a more forward-thinking IT mindset.

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"Thriveon was a huge help and fixed a problem we have been experiencing for a couple of years now." - Better quote from client?

Survey & Ballot Systems

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