Energy & Utilities IT Services

Get IT solutions that are tailored to the unique demands of the energy and utilities sector.

500+ best practices help prevent IT issues before they spread.

Fractional CIO budgeting and up to 20% cost reduction insight.

24×7 SOC monitoring, SIEM retention, and layered controls.

Calls are answered in under 1 minute with 70% first-touch resolution.

Documented policies, evidence, and audit-ready frameworks.

Request a Quote for Our Energy & Utilities IT Services

Our Clients

Trusted IT Leadership for Complex Operations

See how proactive technology management helps reduce risk, cost, and disruption.

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

Utility IT Results That Improve Reliability and Control

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

Energy and Utilities IT Services Built for Reliability

Gain strategic support for critical operations

Fractional CIO

Executive IT Direction

Energy and utilities leaders need more than technical recommendations. Thriveon provides Fractional CIO leadership that connects IT decisions to reliability, compliance, budgeting, and long-term growth.

You get a documented technology roadmap, annual budgeting guidance, leadership meeting participation, and practical prioritization for infrastructure, cybersecurity, applications, and data. This gives executives clearer visibility into risk, cost, and expected business value before major technology decisions are made.

Cybersecurity

Layered Risk Reduction

Security is managed as part of the operating strategy, not as a separate toolset. Thriveon applies layered cybersecurity controls across users, endpoints, networks, cloud platforms, and business applications.

Services can include MFA, endpoint detection and response, SIEM with 1-year retention, 24×7 SOC monitoring, vulnerability management, encryption, incident response planning, and employee security awareness training. Each control is documented and aligned to your risk profile and compliance needs.

Compliance Support

Audit-Ready Control

Regulatory expectations and audit requests are easier to manage when policies, controls, and evidence are organized before they are needed. Thriveon helps create and maintain the documentation required to support security and compliance programs.

Support can include IT policy creation, System Security Plan development, evidence management, tabletop exercises, risk assessments, and alignment with frameworks such as NIST, CMMC, SOC II, HIPAA, and ISO 27001 where applicable to your organization.

Infrastructure

Fewer Recurring Issues

Unplanned interruptions often come from overlooked infrastructure details. Thriveon continually audits servers, cloud platforms, Microsoft 365, firewalls, switches, wireless, endpoints, and identity systems against 500+ best practices.

This proactive, not reactive IT model is designed to reduce recurring issues, improve uptime, and identify risks before they disrupt operations. Lifecycle planning, patching, monitoring, documentation, and predictive hardware alerts help keep critical systems more stable and easier to manage.

Apps and Data

Better Operational Data

Utility operations depend on accurate data moving between finance, customer, field, asset, and reporting systems. Thriveon helps evaluate and improve business applications so technology supports the way work actually gets done.

Guidance can include application selection, integration planning, Microsoft 365 optimization, Power BI reporting, Power Automate workflows, data quality improvements, and vendor coordination. The goal is fewer manual workarounds, better visibility, and more reliable information for leadership decisions.

Project Delivery

Predictable IT Projects

Technology projects can create risk when scope, communication, procurement, and handoff are not managed clearly. Thriveon uses a documented project process with defined statements of work, success metrics, dedicated project management, weekly status tracking, and post-project documentation.

Projects may include network upgrades, cloud adoption, Microsoft 365 migrations, hardware refreshes, cybersecurity deployments, virtualization, and business application rollouts. This creates more predictable outcomes with less operational disruption.

Our Elite Partners

Why Do Energy & Utility Companies Rely on Thriveon?

90%

IT Issue Reduction

50+

Companies Supported

98%

Average Client Satisfaction Rating

Turn Utility IT Into a Reliable Business Asset

Energy and utilities organizations depend on reliable systems, accurate data, and secure access across office, field, and operational environments. When IT is reactive, small issues can become service delays, compliance gaps, or costly interruptions.

Thriveon brings Fractional CIO leadership, cybersecurity, and proactive IT management into one standards-based approach. Your technology environment is continually audited against 500+ best practices, documented for consistency, and aligned to business priorities through a clear roadmap and budget.

The result is not just better support. It is a more stable operating model designed to reduce risk, increase efficiency, and cut avoidable costs while giving leadership better visibility into technology decisions.

Standards-Based IT for Critical Operations

Critical infrastructure requires disciplined IT management, not one-off fixes. Thriveon helps energy and utilities leaders build a more controlled, measurable technology environment.

Documented technology roadmap and annual IT budget
Continual audits against 500+ technology standards
Layered cybersecurity controls with 24×7 SOC monitoring
Business continuity and disaster recovery planning
Vendor, licensing, and project coordination for less waste

Each recommendation is tied to operational value, risk reduction, and measurable outcomes.

Executive IT Guidance Without Added Headcount

Energy and utilities teams often manage a mix of legacy systems, cloud platforms, field connectivity, compliance documentation, and operational applications. Without executive-level IT leadership, those systems can become expensive, fragmented, and difficult to secure.

Thriveon helps simplify that complexity with strategic guidance and hands-on operational discipline. Fractional CIOs participate in recurring leadership conversations, translate business priorities into IT initiatives, and coordinate projects with clear scope, budget, timelines, and success measures.

Cybersecurity, infrastructure, applications, and support stay connected through one accountable process. That alignment helps reduce recurring issues, improve decision-making, and keep technology investments focused on business performance.

Plan More Reliable Utility IT Operations

Get a practical roadmap to reduce risk, cost, and disruptions.

Awards & Certifications

Related IT Services for Operational Resilience

Frequently Asked Questions

What is included in energy & utilities IT services for my organization?

Energy & utilities IT services provide a comprehensive solution that integrates executive-level IT leadership, proactive management, cybersecurity, compliance, and ongoing support. You receive a documented technology roadmap, continual audits against 500+ industry best practices, layered security controls, and a transparent annual IT budget. Services cover help desk, infrastructure, business applications, vendor coordination, and disaster recovery planning, all tailored to support critical operations and regulatory needs.

How can energy & utilities IT services help reduce outages and downtime?

By proactively identifying and resolving IT issues before they disrupt your operations, energy & utilities IT services prevent recurring outages and minimize downtime. Continual audits and alignment to industry best practices increase system stability and reliability. This approach typically results in a 90% reduction in IT issues and security events, helping you maintain essential services and avoid costly interruptions.

What is the process for onboarding with this IT service?

The onboarding process begins with a detailed assessment of your current technology environment, including infrastructure, applications, security controls, and compliance requirements. You receive a customized technology roadmap and documented standards, followed by the deployment of best practices, security layers, and user support systems. The transition is managed by a dedicated project manager, ensuring clear communication, minimal disruption, and measurable milestones at each stage.

How is pricing determined for energy & utilities IT services, and what is the typical timeline?

Pricing is based on the number of computer users and the scope of services required for your organization, using a transparent cost-plus model. This structure often results in lower total IT spend compared to maintaining internal IT staff and tools. Most organizations experience a full onboarding and transition within 30 to 60 days, depending on complexity and operational needs.

What sets this provider apart from other IT partners in the energy and utilities sector?

You benefit from a unique combination of Fractional CIO leadership, 24×7 cybersecurity monitoring, and proactive IT management, all aligned to your business goals. The standards-based approach, continual audits, and industry-specific expertise ensure your technology investments deliver measurable business outcomes, not just technical fixes. With rapid response times, clear executive-level guidance, and a proven record of reducing risk and costs, you gain a strategic partner focused on long-term reliability and compliance.