Large Business IT Services

Executive IT leadership for complex growth.

Recurring IT issues are reduced through 500+ best practices, helping cut tickets by up to 90%.

Unclear IT spending gets executive oversight, with strategies that can reduce costs by up to 20%.

Slow support disrupts teams, so calls are answered in under 1 minute with 70% first-touch resolution.

Security gaps are addressed with layered controls, 24×7 SOC monitoring, and compliance-ready documentation.

Disconnected projects are aligned through Fractional CIO roadmaps, budgets, and measurable business outcomes.

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Our Clients

Technology Leadership Clients Can Measure

See how strategic IT guidance helps reduce risk, improve efficiency, and control cost.

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

Real Results From Strategic IT Alignment

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

Integrated IT Services for Larger Organizations

Strategic leadership, security, and proactive operations

Fractional CIO

Board-level IT direction

Fractional CIO leadership gives your executive team direct access to experienced technology guidance without adding a full-time role. Your CIO builds a documented roadmap, supports annual budgeting, participates in leadership discussions, and connects every major IT initiative to business priorities.

This creates clearer decisions around growth, risk, applications, cybersecurity, and technology spend, while giving internal teams a strategic partner for planning and execution.

Proactive Management

Fewer recurring IT issues

Proactive IT management means your environment is continually reviewed, documented, and improved before recurring problems affect productivity. Thriveon audits systems against 500+ best practices across users, devices, servers, networks, Microsoft 365, security tools, and infrastructure.

This disciplined process helps reduce tickets by up to 90%, improve system reliability, and create a more predictable IT experience for employees and leadership.

Cybersecurity

Security built into IT

Cybersecurity is built into the operating model rather than treated as a separate add-on. Services include endpoint detection and response, SIEM monitoring with retention, 24×7 SOC oversight, MFA, encryption, vulnerability management, backups, incident response planning, and user awareness training.

The goal is practical risk reduction, stronger visibility, and better readiness for frameworks such as CMMC, NIST, SOC II, HIPAA, and ISO 27001 when they apply.

Vendor Oversight

Less waste, more control

Large businesses often lose efficiency through duplicated tools, unused licenses, disconnected vendors, and poorly aligned contracts. Thriveon provides oversight of procurement, renewals, software licensing, infrastructure lifecycle planning, and vendor relationships.

This helps reduce waste, simplify accountability, and improve the ROI of major platforms. In documented client work, vendor and software optimization has produced significant annual savings.

Application Strategy

Better application outcomes

Business applications are often where operational frustration becomes most visible. Thriveon helps evaluate, select, integrate, and optimize core systems such as ERP, construction management, legal document tools, accounting systems, and analytics platforms.

By connecting application decisions to workflow, data quality, reporting, and user adoption, technology becomes a lever for efficiency instead of a source of manual workarounds and poor visibility.

Project Delivery

Predictable project delivery

Major IT initiatives need structure to avoid scope creep, communication gaps, and operational disruption. Thriveon uses a documented project process with clear statements of work, success metrics, dedicated project management, weekly status tracking, risk identification, and post-project documentation.

Projects can include cloud adoption, Microsoft 365 migrations, network upgrades, hardware refreshes, cybersecurity deployments, and business application rollouts.

Our Elite Partners

Measured IT Outcomes for Growing Organizations

90%

IT Ticket Reduction

98%

Client Satisfaction Score

70%

First-Touch Resolution Rate

Turn Complex IT Into a Business Asset

Large organizations need more than responsive support. They need a disciplined operating model that connects IT decisions to revenue, productivity, security, and growth.

Thriveon combines Fractional CIO leadership, cybersecurity, and proactive IT management into one accountable partnership. That means technology roadmaps, annual budgets, vendor coordination, infrastructure oversight, application strategy, and security controls are managed together instead of in disconnected silos.

The result is clearer decision-making, fewer recurring issues, stronger risk management, and a more predictable technology budget. For executive teams, IT becomes easier to measure, easier to plan, and better aligned with the business outcomes that matter.

A Standards-Based Model for Better IT Performance

Proactive rather than reactive IT starts with standards, visibility, and accountability. Thriveon evaluates your environment against 500+ self-developed best practices, then turns findings into prioritized action.

Documented technology roadmap tied to business goals
Annual budgeting and lifecycle planning for major systems
Cybersecurity embedded into every engagement
Vendor and licensing oversight to reduce waste
Support processes designed to improve user experience
Ongoing audits that help prevent recurring issues

This standards-based methodology helps leadership move from surprise problems and unclear costs to planned improvement, measurable outcomes, and better operational control.

Executive Visibility Across Every IT Decision

As your organization scales, technology decisions become more connected. Infrastructure affects productivity. Applications affect reporting. Security affects compliance and customer trust. Vendor choices affect long-term cost.

Thriveon helps bring those moving parts into one coordinated strategy. Fractional CIOs participate in leadership planning, translate business priorities into IT initiatives, and guide projects with defined outcomes and budgets. Technical teams then execute against that plan through proactive management, monitoring, documentation, and support.

For larger businesses, this creates ground-level involvement in upcoming IT initiatives while giving executives the visibility needed to reduce risk, increase efficiency, and cut costs.

Plan Smarter IT for Business Growth

Gain a clearer roadmap, stronger security, and better IT cost control.

Awards & Certifications

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Frequently Asked Questions

What is included in large business IT services for companies like mine?

Large business IT services provide a fully integrated approach to technology, combining executive-level guidance from a Fractional CIO, proactive IT management, advanced cybersecurity, compliance support, and ongoing user help desk. You receive a documented technology roadmap, budgeting, vendor management, infrastructure oversight, application strategy, and continuous audits tied to over 500 best practices. This unified solution eliminates the need to manage multiple vendors and ensures your IT aligns with your business goals at every level.

What are the main benefits of large business IT services for my organization?

With large business IT services, you can expect:

Up to 90% reduction in recurring IT issues and security incidents
Cost savings of up to 20% through vendor and license optimization
Stronger compliance and audit readiness for regulations like CMMC, NIST, and SOC II
Clear, measurable outcomes tied to your business strategy
Significantly improved user satisfaction, with support lines answered in under 1 minute and a 70% first-touch resolution rate

How does the proactive IT management process work for large businesses?

The proactive IT management process starts with a comprehensive audit of your environment using 500+ self-developed best practices. Findings are documented and transformed into a prioritized action plan, including a technology roadmap, annual budgeting, and ongoing improvements. Regular audits, executive-level meetings, and bi-monthly IT reviews ensure your systems stay aligned with business goals and new risks are addressed before they become issues.

How is pricing structured for large business IT services and what factors affect cost?

Pricing for large business IT services is typically based on the number of computer users, using a cost-plus model for transparency. Your monthly rate covers Fractional CIO leadership, cybersecurity, help desk, infrastructure management, and compliance support, often resulting in lower total IT spend compared to managing internal staff and tools. Factors like user count, complexity of your environment, compliance requirements, and growth plans can affect the overall cost, but all fees and budgets are clearly documented up front to prevent surprises.

What makes this approach to large business IT services different from other providers?

This approach delivers executive-level partnership and accountability, not just technical support. Unlike basic MSPs, you gain a dedicated Fractional CIO who participates in board meetings, creates business-aligned IT roadmaps, and oversees all technology initiatives. The model integrates cybersecurity, compliance, and proactive management into a single, standards-based service, proven to reduce IT issues by up to 90% and deliver measurable cost savings, efficiency, and risk reduction for mid-sized organizations.