Managed Detection & Response (MDR) Services

Q: What is included in managed detection & response (mdr) services?

Managed detection & response (mdr) services cover 24x7 security operations center monitoring, managed endpoint detection and response (EDR), SIEM monitoring with 1-year data retention, incident response guidance, and risk assessments. You gain visibility across endpoints, users, systems, and networks, with all security work aligned to business goals and compliance such as NIST 800-171 and CMMC. The approach integrates proactive IT management and executive-level security leadership to ensure threats are identified and addressed before they impact your operations.

Detect threats faster with Fractional CIO-led MDR.

Stop alert overload with 24×7 SOC monitoring that supports faster threat investigation.

Reduce endpoint risk with managed EDR aligned to NIST 800-171 and CMMC needs.

Close visibility gaps with SIEM monitoring and 1-year retention for better audit readiness.

Prioritize security work with risk assessments that produce a score and actionable roadmap.

Cut recurring risk through 500+ standards that help reduce issues and security events by over 90%.

Request a Quote for our Managed Detection & Response (MDR) Services

Our Clients

Trusted Security Guidance for Mid-Sized Teams

See how proactive IT leadership helps organizations reduce risk and regain clarity.

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Real Security Outcomes for Growing Businesses

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

MDR Services That Reduce Risk and Improve Visibility

Advanced monitoring and response

24x7 SOC Monitoring

Always-On Threat Visibility

Continuous SOC monitoring helps identify suspicious activity that may otherwise go unnoticed during nights, weekends, or busy operating periods. Thriveon coordinates alerts, triage, and escalation through a managed process so your team is not left sorting through security noise alone.

The result is stronger visibility, clearer ownership, and faster movement from alert to informed action.

Managed EDR

Stronger Device Protection

Managed Endpoint Detection and Response helps protect laptops, desktops, and servers from malware, ransomware behavior, unauthorized access, and other endpoint-level risks. Thriveon manages the EDR layer as part of a broader security program, not as a standalone tool.

This supports NIST 800-171 and CMMC readiness while improving detection, investigation, and response across the devices your people use every day.

SIEM Management

Centralized Security Insight

Security Information and Event Management centralizes logs from critical systems so unusual patterns can be reviewed with better context. Thriveon’s MDR approach includes SIEM capabilities with 1-year retention, supporting both threat investigation and evidence needs.

For leadership, this means fewer blind spots, stronger audit preparation, and better documentation when security events or compliance questions arise.

Incident Response

Clear Response Direction

When suspicious activity is detected, clear response steps matter. Thriveon helps define escalation paths, communication expectations, containment priorities, and recovery considerations so your organization can act with discipline instead of confusion.

Incident response is connected to backup, disaster recovery, documentation, and leadership reporting, giving decision-makers practical guidance when timing and clarity are important.

Vulnerability Management

Risk-Based Remediation

MDR becomes more effective when known weaknesses are reduced before attackers can take advantage of them. Thriveon uses risk assessments and vulnerability management to identify exposure, prioritize remediation, and track progress against a practical roadmap.

This continuous improvement model helps your organization focus security effort where it has the greatest business impact, rather than chasing every issue with the same urgency.

Compliance Evidence

Audit-Ready Documentation

Security programs need documentation that proves controls exist and are being maintained. Thriveon supports policy creation, system security planning, evidence management, and audit preparation for frameworks such as CMMC, NIST, SOC II, ISO 27001, HIPAA, and related requirements.

This helps leadership respond faster to audits, customer questionnaires, and internal risk reviews with clearer evidence and less disruption.

Our Elite Partners

Measured Security Outcomes, Not Just More Alerts

90%

Reduction In IT Tickets

98%

Client Satisfaction Score

70%

First-Touch Resolution Rate

Turn Security Alerts Into Clear Business Action

Managed Detection & Response gives your leadership team clearer visibility into threats across endpoints, users, systems, and networks. Instead of waiting for a disruption to expose a weakness, Thriveon monitors for suspicious activity and coordinates response through a disciplined cybersecurity process.

The value is practical: better signal from security tools, faster investigation of alerts, and clearer next steps when risk appears. MDR is integrated with proactive IT management and Fractional CIO guidance, so security decisions are tied to business goals, compliance requirements, budgets, and operational impact.

A Standards-Based MDR Program Built for Accountability

MDR should do more than generate alerts. It should help your organization reduce risk, prepare for audits, and improve security maturity over time.

24×7 Security Operations Center monitoring for active threat visibility
Managed Endpoint Detection and Response across business devices
SIEM monitoring with 1-year retention for security evidence
Incident response guidance when suspicious activity requires action
Risk scoring and roadmap priorities for measurable improvement
Alignment with NIST 800-171, CMMC, and related security expectations

Connect Threat Response With Long-Term IT Strategy

When cybersecurity tools operate separately from IT strategy, leaders get noise instead of clarity. Thriveon connects MDR with infrastructure management, documentation, vulnerability management, backup planning, user training, and compliance evidence so security work is not isolated from the rest of the business.

This integrated approach helps construction, manufacturing, legal, and other mid-sized organizations reduce avoidable exposure while keeping technology spend focused. You get executive-level guidance on what to fix first, what risk remains, and how security investments support growth, productivity, and audit readiness.

Strengthen Detection and Response

Get clearer security visibility and a practical response plan.

Awards & Certifications

Explore Related Cybersecurity Services

Frequently Asked Questions

What is included in managed detection & response (mdr) services?

Managed detection & response (mdr) services cover 24×7 security operations center monitoring, managed endpoint detection and response (EDR), SIEM monitoring with 1-year data retention, incident response guidance, and risk assessments. You gain visibility across endpoints, users, systems, and networks, with all security work aligned to business goals and compliance such as NIST 800-171 and CMMC. The approach integrates proactive IT management and executive-level security leadership to ensure threats are identified and addressed before they impact your operations.

How do managed detection & response (mdr) services reduce business risk?

By continuously monitoring your environment and proactively investigating threats, managed detection & response (mdr) services help you detect security incidents early and respond quickly. This reduces the risk of costly breaches, downtime, and regulatory penalties. With risk scoring and actionable roadmaps, you see measurable improvement in your security posture, while recurring risks and issues are cut by over 90% through standards-driven processes.

What does the onboarding process for mdr look like?

The onboarding process starts with a comprehensive assessment of your current systems, risks, and compliance requirements. Security tools are then deployed across endpoints and networks, and monitoring is tailored to your business needs. You receive documentation, training, and a clear roadmap for ongoing risk reduction, with direct access to executive-level security guidance throughout the process.

How is pricing structured and how quickly can mdr services be implemented?

Pricing is typically based on the number of computer users and the complexity of your environment, making costs predictable and scalable as your business grows. Most organizations can begin seeing value within a few weeks of project kickoff, with initial monitoring and response capabilities in place soon after onboarding. Transparent budgeting and clear deliverables ensure you know exactly what to expect from both a cost and timeline perspective.

What makes this mdr approach different from other security providers?

This mdr approach is led by Fractional CIOs who align security decisions with your business goals, compliance needs, and budget. Instead of just generating alerts, you receive integrated IT management, audit-ready documentation, and strategic oversight tailored to industries like construction, manufacturing, and legal. With a standards-based methodology proven to reduce security incidents by 90%, you benefit from executive-level partnership and measurable business outcomes rather than reactive support.