Managed IT Services

Strategic IT that prevents problems before they happen

Proactive audits against 500 best practices reduce issues by up to 90%.

Fractional CIO budgeting can help reduce technology costs by up to 20%.

Calls are answered in under 1 minute with a 70% first-touch resolution rate.

Layered cybersecurity and 24×7 SOC monitoring strengthen protection and readiness.

Centralized vendor management has helped clients save $84,000 in annual software costs.

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Organizations That Trust Thriveon

Clients See IT Become More Predictable

Better responsiveness, stronger planning, and fewer recurring technology frustrations.

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

Real Results From Strategic Managed IT

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

Managed IT Services Built Around Business Outcomes

Comprehensive IT leadership and support

Fractional CIO

Gain executive-level IT leadership with roadmaps, annual budgets, board-ready insight, and priorities tied to measurable business goals.

Proactive IT

Prevent recurring issues through audits, documentation, monitoring, and alignment to 500 industry best practices across your environment.

End-User Support

Improve employee productivity with responsive remote and onsite escalation support, self-service tools, status tracking, and training access.

Cybersecurity

Reduce risk with layered controls, endpoint detection, SIEM monitoring, awareness training, encryption, backups, and response planning.

Compliance Support

Support audit readiness with policy creation, evidence management, security plans, and guidance for frameworks like CMMC, SOC 2, and NIST.

Cloud Services

Modernize collaboration with Microsoft 365, OneDrive, Teams, cloud adoption, Azure planning, migrations, and secure remote work enablement.

Infrastructure

Stabilize core infrastructure with LAN, WAN, wireless, firewall, server, virtualization, firmware, and lifecycle management.

Business Applications

Improve value from ERP and line-of-business systems through selection, integration, optimization, reporting, and workflow guidance.

Vendor Management

Reduce vendor sprawl and wasted spend with procurement support, licensing reviews, contract coordination, and lifecycle planning.

Our Elite Partners

Proof That Managed IT Can Improve Performance

90%

Reduction In IT Issues And Security Vulnerabilities

250+ Hr

Time Saved Per User Per Yr

98%

Client Satisfaction Rate

Turn IT From Daily Friction Into Business Performance

Managed IT should give leaders confidence, not more tasks to manage. Thriveon combines Fractional CIO leadership, cybersecurity, support, infrastructure management, application strategy, and vendor coordination into one disciplined operating model.

Instead of waiting for tickets, your environment is reviewed against 500 industry best practices across platforms, networks, endpoints, cloud systems, and security controls. That standards-based approach helps prevent recurring issues, improve uptime, reduce unnecessary spend, and create a technology roadmap tied to growth, compliance, and operational priorities. The result is IT that is planned, measured, budgeted, and accountable to business outcomes.

Replace Reactive Support With Disciplined IT Management

Reactive IT creates hidden costs: lost time, stalled projects, duplicate tools, unclear ownership, and avoidable risk. Thriveon brings structure to the full technology environment so decisions are prioritized, documented, and connected to business value.

Documented IT roadmaps and annual budget planning
Regular alignment meetings with Fractional CIO leadership
Proactive monitoring, patching, and best-practice audits
Cybersecurity controls embedded into daily operations
Vendor, licensing, and lifecycle management to reduce waste
Support metrics tied to responsiveness and resolution quality

This gives your leadership team a clearer view of what to fix, what to fund, and what to improve next.

Strengthen Security Without Adding Complexity

Strong cybersecurity is not a separate project. It belongs inside daily IT management, budgeting, user support, application decisions, and executive planning. Thriveon builds security into the operating rhythm of your technology environment.

Your organization gains practical controls such as endpoint detection and response, SIEM monitoring with one-year retention, vulnerability management, MFA guidance, employee awareness training, backup planning, incident response preparation, and compliance documentation. Risk assessments provide a quantifiable score and an actionable roadmap, helping leaders understand where to focus investment without fear-based selling or unnecessary tools.

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Get clarity on cost, risk, performance, and your next IT priorities.

Deliver IT Projects With Clear Ownership and Outcomes

Technology projects often fail when business goals, vendors, timelines, and users are not aligned. Thriveon applies a structured project process with clear statements of work, defined success metrics, dedicated project management, weekly status tracking, and post-project documentation.

Whether your organization is planning a Microsoft 365 migration, cloud transition, hardware refresh, network upgrade, cybersecurity deployment, or business application rollout, the focus stays on measurable outcomes. Projects are coordinated with your long-term roadmap, your budget, and your operational needs so technology changes improve productivity instead of disrupting it.

Awards & Certifications

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Frequently Asked Questions

What is included in your managed IT services offering?

You receive a fully integrated solution that covers Fractional CIO leadership, cybersecurity, proactive IT management, help desk support, infrastructure, business application strategy, and vendor coordination. This means your technology environment is managed with over 500 best practices, and issues are identified and resolved before they impact your business. The service also includes regular strategic planning, budgeting, compliance guidance, and 24×7 monitoring to ensure your IT supports your growth and security requirements.

What business outcomes can I expect from managed IT services?

With managed IT services, you can expect measurable improvements across your organization:

Up to 90% reduction in recurring IT issues and security risks
Predictable IT performance and budgeting
Faster support, with most calls answered in under 1 minute and a 70% first-touch resolution rate
Lower technology costs, often saving up to 20% through smarter budgeting and vendor management
Greater confidence in compliance, risk management, and technology investments aligned to your business goals

How does your proactive approach prevent IT problems before they happen?

Your technology environment is proactively reviewed against a comprehensive set of 500 industry best practices, covering platforms, networks, security controls, and applications. Regular audits, continuous monitoring, and automated patching identify and address vulnerabilities before they become issues. Strategic oversight ensures your IT roadmap is always aligned with business priorities, so you avoid the disruption of reactive firefighting and keep your team focused on growth.

How is pricing for managed IT services determined and what does it cover?

Pricing for managed IT services is based on the number of computer users, using a transparent cost-plus model. This approach often results in a lower total IT spend compared to maintaining internal IT staff and multiple tools. The pricing covers everything from strategic planning and cybersecurity to unlimited remote and onsite escalation support, vendor management, compliance, and ongoing improvements, eliminating the need to juggle multiple contracts or unexpected fees.

Why should I choose your managed IT services over a traditional IT provider?

Unlike traditional IT providers that focus on reactive support, you benefit from executive-level Fractional CIO leadership, a standards-based methodology, and a proactive approach proven to reduce issues by up to 90%. Strategic planning, disciplined vendor management, and integrated cybersecurity are all coordinated for measurable business outcomes. This partnership model ensures your technology drives efficiency, reduces risk, supports compliance, and delivers a clear return on investment, giving you more capacity and confidence to focus on your business.