Microsoft 365 Services

Business-aligned Microsoft 365 management

Recurring Microsoft 365 issues get resolved through 500+ best practices that reduce IT issues by up to 90%.

Licensing confusion is replaced with executive oversight that can help reduce unnecessary IT spend by up to 20%.

Security gaps are addressed with MFA, monitoring, policy alignment, and 24×7 SOC-backed threat visibility.

Slow user support improves with a support line answered in under 1 minute and 70% first-touch resolution.

Low adoption improves with Teams, OneDrive, and SharePoint guidance tied to your workflows and business goals.

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Our Clients

Trusted for Strategic IT Outcomes

See how proactive technology leadership helps teams reduce friction and gain clarity.

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

Microsoft 365 Results That Reduce IT Friction

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

Microsoft 365 Services Built for Strategic Control

Secure, optimize, and align Microsoft 365

365 Best Practices

Reduce recurring platform issues

Microsoft 365 performance improves when configuration is managed against proven standards instead of left to default settings or one-off fixes. Thriveon audits Microsoft 365, Intune, Active Directory, and related systems against 500+ self-developed best practices to reduce recurring issues and improve consistency.

This includes configuration review, documentation, remediation planning, and continuous improvement. The outcome is a cleaner, more reliable environment that supports productivity and reduces avoidable support noise.

License Optimization

Control licenses and spending

Licensing is often one of the easiest places for Microsoft 365 spend to drift. Thriveon reviews subscriptions, user roles, feature use, vendor agreements, and renewal timing so leaders can see where money is being wasted or duplicated.

With strategic oversight of technology spend, clients can pursue more predictable budgeting and may reduce unnecessary IT costs by up to 20%. Licensing decisions are tied to business need, security requirements, and roadmap priorities, not guesswork.

Security Configuration

Strengthen access and data security

Microsoft 365 security requires more than turning on a few controls. Thriveon helps align MFA, conditional access, endpoint management, encryption, data protection, monitoring, and user policies with your risk profile and compliance obligations.

Security planning is supported by layered cybersecurity, 24×7 Security Operations Center monitoring where appropriate, and documented procedures. The goal is practical risk reduction, better visibility, and an environment that supports audit readiness without slowing down your teams.

Teams and SharePoint

Improve teamwork and file control

Teams, SharePoint, and OneDrive can improve collaboration, but only when structure, permissions, naming, and user habits are planned. Thriveon helps organize workspaces, reduce file sprawl, guide adoption, and align collaboration tools with real department workflows.

This gives employees a clearer way to find information, share documents, and work securely across locations. Better structure also reduces support tickets, prevents confusion, and helps leaders get more value from tools already included in Microsoft 365.

Cloud Migrations

Execute smooth cloud transitions

Moving email, files, or collaboration workloads into Microsoft 365 requires careful planning to avoid disruption. Thriveon uses a documented project process with clear statements of work, success metrics, dedicated project management, status tracking, risk identification, and post-project documentation.

Migrations are planned around business operations, user communication, security requirements, and support handoff. This helps projects stay aligned, reduces scope creep, and gives your team a smoother transition into ongoing management.

Automation and BI

Use automation for better outcomes

Microsoft 365 becomes more valuable when it connects to business processes. Thriveon helps identify practical opportunities to use Power Automate, Power BI, and related Microsoft tools to reduce manual work, improve data visibility, and support better decision-making.

Automation and reporting recommendations are evaluated through a business lens, including adoption effort, security, data quality, and return on investment. This keeps improvements focused on measurable outcomes rather than technology for its own sake.

Our Elite Partners

Measurable Microsoft 365 Impact You Can Build On

90%

Reduction In IT Tickets

98%

Client Satisfaction Score

70%

First-Touch Resolution Rate

Turn Microsoft 365 Into a Business Asset

Microsoft 365 should do more than provide email, files, and meetings. It should improve how your people collaborate, secure company data, simplify administration, and support the way your business operates.

Thriveon manages Microsoft 365 through a standards-based methodology that connects licensing, security, user experience, compliance, and long-term planning. Instead of reacting to recurring issues, your environment is reviewed against proven best practices so problems can be prevented before they affect productivity.

With Fractional CIO guidance, Microsoft 365 decisions are tied to your roadmap, budget, and operational goals. That means better adoption, fewer unnecessary costs, stronger governance, and clearer accountability for the technology your teams use every day.

Improve Collaboration, Control, and Cost

A well-managed Microsoft 365 environment gives leaders clearer control over collaboration, access, security, and spend. Thriveon helps align the platform to practical business outcomes, not disconnected settings or unused features.

License reviews that identify waste and right-size subscriptions
Teams, OneDrive, and SharePoint guidance for cleaner collaboration
Exchange and email management that supports reliability and continuity
Security configuration, MFA, and access controls to reduce exposure
Policy, documentation, and governance support for audit readiness
User onboarding and offboarding processes that protect data and save time

The result is a more organized Microsoft 365 environment that supports growth, reduces friction, and gives executives better visibility into value.

Plan Microsoft 365 Around Your Business

Microsoft 365 changes quickly, and unmanaged changes can create confusion, security gaps, duplicate tools, and rising costs. Thriveon brings structure to that environment with proactive audits, lifecycle planning, vendor coordination, and ongoing improvement.

Your Microsoft 365 strategy is reviewed alongside infrastructure, applications, cybersecurity, and user support so decisions are not made in isolation. This is especially important for mid-sized organizations where growth, compliance, and department-specific workflows can put pressure on IT.

With executive-level guidance and a documented roadmap, your team gains a clearer path for migrations, security improvements, automation opportunities, and adoption initiatives. Microsoft 365 becomes easier to manage, easier to secure, and easier to justify.

Build a Smarter Microsoft 365 Roadmap

Gain clearer licensing, stronger security, and better adoption.

Awards & Certifications

Related Microsoft 365 and IT Services

Frequently Asked Questions

What is included in your microsoft 365 services offering?

Your microsoft 365 services include executive-level oversight, licensing management, cybersecurity configuration, user onboarding/offboarding, compliance support, and ongoing user support. The approach covers Teams, OneDrive, SharePoint, Exchange, and all core applications. Every environment is aligned to over 500 best practices, ensuring your Microsoft 365 platform is secure, efficient, and tailored to your business goals.

How can microsoft 365 services help reduce recurring IT issues?

With standards-based management and proactive auditing, you can expect up to a 90% reduction in recurring IT issues. Proactive monitoring, best-practice alignment, and regular environment reviews catch problems before they affect productivity. This approach means fewer support tickets, less downtime, and a more reliable experience for your entire team.

What does the process look like for onboarding and optimizing microsoft 365?

The process begins with a comprehensive review of your current Microsoft 365 setup, identifying gaps and inefficiencies. You receive a detailed roadmap tied to business goals, covering licensing, security, user adoption, and compliance. Optimization includes:

Right-sizing licenses to eliminate waste
Configuring security policies and MFA
Streamlining collaboration with Teams and SharePoint
Documenting processes for audit readiness and smooth onboarding/offboarding

How is pricing structured for microsoft 365 management and support?

Pricing is structured based on the number of users and the level of management required. This cost-plus model often results in lower total IT spend compared to hiring internal staff and managing multiple vendors. All services, including support, security monitoring, and licensing optimization, are integrated into a predictable monthly fee, giving you clear budgeting and ROI analysis for larger initiatives.

What makes your approach to microsoft 365 different from other providers?

You benefit from executive-level guidance via a Fractional CIO who ties every Microsoft 365 decision to your business strategy, budget, and operational needs. Unlike providers who just handle support tickets, this approach delivers:

Advanced cybersecurity with 24×7 SOC monitoring
Proactive issue prevention using over 500 best practices
Documented roadmaps and measurable business outcomes
Industry-specific expertise for construction, manufacturing, and legal environments

The result is a more secure, efficient, and business-aligned Microsoft 365 environment.