Technology & SaaS

Executive-level IT strategy for scalable SaaS growth

Thriveon’s standards-based model reduces tickets by up to 90%.

Fractional CIO guidance can help reduce costs by up to 20%.

24×7 SOC monitoring supports faster threat response.

Vendor management has found $84,000 in annual savings.

Calls are answered in under 1 minute with 70% first-touch resolution.

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Our Clients

Technology Leaders Need IT That Performs

See how strategic guidance, proactive standards, and cybersecurity create measurable confidence.

Thriveon is one of the best things that happened to us this year. We started out retaining their services to obtain a more reliable and effective data backup solution, but their services to us evolved into a partnership where they are providing not only backup, but also disaster recovery, enhanced security, regular system and hardware monitoring and maintenance, and day-to-day speedy, reliable, professional and knowledgeable support services for all our IT needs (which Thriveon offers through their unlimited support program). Thriveon encourages support requests from all our staff members, for all of our IT questions, big or small, including questions regarding Microsoft Office and our other applications and software programs. Their engineers are friendly and really approachable.

Steve Franta

Managing Partner, The Legal Professionals

I have to say that in the course of our relationship, I have always felt that we were in good hands. I sensed a competency and a capacity we hadn’t had before from the get-go.

DOD Manufacturer

With the change to the modern workplace, we can now access our files from any location at any time with just an internet connection. Our documents are at our fingertips whether working from home, at a client site or sitting in an airport.

Ann Bolin

Director of Accounting and Administration, Blue Rose Capital Advisors

Thriveon has been working with us and guiding us along the way…We enjoy having more than a client-vendor relationship. We view it as a partnership. We rely on Thriveon heavily, and they’ve always been there for us. Their support for us has been unwavering.

Kevin Sellheim

CEO and Administrator, Sleepy Eye Medical Center

Thriveon has been an outstanding business alliance for our company. At certain times, we are high maintenance. It is wonderful to know that no matter what our demand, they are always there to help. In our industry, managing data and compliance are the cornerstone to ensuring privacy for our clients. Their reliability and dedication to network management lets us know we are protected. This has led to not only improvements in productivity but also peace of mind.

Dale Carlson

Managing Partner, Carlson Highland

Thriveon helped us replace a struggling IT setup with a clear technology strategy that improved efficiency, strengthened security, reduced unnecessary costs, and gave us the confidence to scale our construction business more effectively.

Ben Stealy

Operations, Horwitz

Thriveon has provided the strategic planning and foresight that had been lacking in our IT environment. Our IT investments have transformed from reactive to proactive, putting us on the right track to improve our infrastructure, reduce our downtime and plan for future improvements. They’ve been an invaluable business partner and resource.

Liza Kukla

Controller, Schell's

Thriveon truly focuses on the customer service side of the business. They impress us often with their support. And Thriveon is the first IT company that we found would prevent problems before they happen, rather than react to them after they happened.

John K.

GM, Kozy Heat Fireplaces

Since partnering with Thriveon, we’ve experienced a significant improvement in our IT operations. Their team’s expertise, responsiveness and professionalism have helped us overcome complex challenges and optimize our IT environment for better performance and reliability. We highly recommend Thriveon to any business seeking to enhance their IT infrastructure and capabilities.

Angel C. Mason

Director of Resources, Special Operations Warrior Foundation

Stabilizing Technology for Measurable Business Results

Fractional CIO Rectifies SOC II Security and Compliance Measures

Distribution Company Reduces IT Costs, Modernizes Systems and Moves Beyond Reactive IT

Fractional CIO Builds Stronger Field-to-Office Alert System for Logistics Firm

Fractional CIO Modernizes an IT Infrastructure and Secures a Financial Consulting Firm from an Attack

Fractional CIO Reduces IT Costs by $200K for Consulting Firm

Law Firm Replaces Internal IT with Fractional CIO to Modernize IT Environment

Technology and SaaS IT Services Built for Business Outcomes

Strategic guidance, secure systems, measurable value

Fractional CIO

Roadmaps for smarter growth

Fractional CIO leadership gives technology and SaaS leaders executive-level guidance without adding a full-time technology executive. Thriveon documents a practical IT roadmap, builds annual budgets, evaluates technology spend, and participates in leadership planning so every initiative connects to business goals.

This helps you prioritize projects, reduce duplicate tools, prepare for growth, and make software, infrastructure, cybersecurity, and data decisions with clearer accountability.

Proactive IT

Fewer issues, clearer standards

Proactive IT management means your environment is continually measured against more than 500 self-developed best practices across Microsoft 365, identity, endpoints, networks, servers, wireless, and related systems. Thriveon identifies misalignment, documents the fix, and works to prevent recurring issues before they disrupt users.

Clients have experienced up to a 90% reduction in IT issues and security risks, creating more predictable performance and less operational drag.

Cybersecurity

Layered protection for data

Technology and SaaS businesses handle sensitive customer data, employee access, integrations, and remote workflows. Thriveon applies layered cybersecurity through MFA, endpoint detection and response, vulnerability management, SIEM with 1-year retention, backups, incident response planning, and 24×7 Security Operations Center monitoring.

The goal is practical risk reduction, stronger visibility, and better readiness for frameworks such as SOC II, NIST, CMMC, and ISO 27001.

SaaS Management

Less tool waste and overlap

SaaS sprawl can increase cost, weaken security, and make reporting harder. Thriveon helps evaluate licensing, vendors, contracts, integrations, and line-of-business applications so your leadership team can see where tools overlap or underperform.

With direct vendor coordination and ROI-based recommendations, organizations can rationalize platforms, improve data quality, reduce unnecessary spend, and make better use of systems already in place.

Cloud Infrastructure

Stable systems that scale

Growth depends on infrastructure that can support new users, customers, locations, integrations, and security requirements. Thriveon plans and manages cloud adoption, Microsoft 365 improvements, Azure implementations, hardware refreshes, virtualization, LAN/WAN upgrades, wireless design, and collaboration platforms.

Projects include clear statements of work, success metrics, dedicated project management, weekly status tracking, and documentation for a smooth handoff to ongoing support.

AI and Analytics

Practical data and AI value

AI and analytics should improve operations, not create unmanaged risk. Thriveon helps leadership evaluate practical use cases for Power BI, Power Automate, data workflows, and AI policies that align with security, compliance, and business value.

This approach supports better reporting, reduced manual work, fewer process errors, and stronger decision-making while keeping adoption tied to governance, user training, and measurable outcomes.

Our Elite Partners

Measured IT Performance for Technology-Driven Teams

72%

Manufacturers Implementing Industry 4.0

55%

Construction Companies Using AI

79%

Builders Using Software For Data

Make Technology a Managed Business Capability

Technology and SaaS organizations depend on reliable systems, secure data, connected applications, and fast-moving teams. When IT becomes reactive, leaders lose visibility into cost, risk, and operational performance.

Thriveon brings executive-level IT strategy, cybersecurity, application guidance, and proactive management into one coordinated model. Your technology environment is assessed against more than 500 self-developed best practices, then aligned to a documented roadmap, budget, and measurable business priorities.

The result is a clearer way to manage infrastructure, SaaS platforms, security controls, vendor relationships, and growth initiatives without treating IT as a series of disconnected fixes.

Reduce Risk, Waste, and Operational Friction

Technology teams need more than reactive support. Thriveon helps stabilize the systems your people, customers, and operations depend on through structured planning and continuous improvement.

Documented IT roadmaps tied to business goals and growth plans
Cybersecurity controls aligned with risk, compliance, and customer expectations
Application and SaaS vendor oversight to reduce overlap and waste
Infrastructure standards for cloud, endpoints, networks, and collaboration tools
Proactive audits that identify issues before they become recurring disruptions
Clear budgeting, reporting, and executive visibility for technology decisions

Executive Guidance for Scalable Technology Decisions

SaaS growth often creates complexity across tools, identities, integrations, data access, and security responsibilities. Thriveon helps bring order to that environment with a standards-based methodology and a Fractional CIO who connects technical decisions to business outcomes.

That includes lifecycle planning, Microsoft 365 optimization, endpoint protection, backup and recovery planning, vendor coordination, policy documentation, and practical AI guidance where it supports measurable efficiency.

Instead of adding another disconnected technology provider, you gain a strategic IT partner focused on stabilizing operations, improving visibility, reducing avoidable cost, and helping leadership make confident decisions.

Build a Smarter Technology Roadmap

Identify where IT, security, and software tools are slowing growth.

Awards & Certifications

Related IT Strategy and Cybersecurity Services

Frequently Asked Questions

What is included in the technology & saas service offering?

The technology & saas service provides an integrated solution that combines executive-level IT leadership, cybersecurity, proactive IT management, and vendor oversight. You receive:

A dedicated Fractional CIO to develop roadmaps and budgets aligned to your business goals
Comprehensive cybersecurity controls and 24×7 monitoring
Proactive audits against 500+ best practices to prevent recurring issues
Application and SaaS vendor management to reduce waste
Help desk support with rapid response and high first-touch resolution

How will technology & saas help reduce recurring IT issues and downtime?

With technology & saas, your IT environment is stabilized through proactive management and continuous improvement. By aligning your systems to over 500 documented best practices and conducting regular audits, you can expect up to a 90% reduction in recurring IT issues. This approach minimizes downtime, streamlines support, and enables your teams to stay productive without constant disruptions.

What is the process for onboarding and aligning IT with our business goals?

Onboarding starts with a comprehensive assessment of your current technology environment, including infrastructure, SaaS platforms, security controls, and vendor relationships. A dedicated Fractional CIO creates a documented IT roadmap tailored to your growth plans, risk profile, and operational needs. Regular check-ins, leadership meetings, and transparent reporting ensure ongoing alignment between technology initiatives and your business objectives.

How is pricing structured for the technology & saas service and what can we expect?

Pricing is based on the number of computer users in your organization, using a cost-plus model that often results in a lower total IT spend compared to maintaining internal IT staff and tools. You receive transparent budgeting, predictable monthly costs, and ROI analysis for larger initiatives. This approach helps you avoid hidden fees and supports more accurate IT financial planning.

What sets this provider apart from other technology & saas companies?

You benefit from a partnership model that goes beyond basic IT support, bringing executive-level strategy, measurable outcomes, and proven industry expertise. The standards-based methodology, Fractional CIO leadership, and integrated cybersecurity deliver a 90% reduction in IT issues and up to 20% cost savings. With average client satisfaction rates above 98% and specialized experience in construction, manufacturing, and legal sectors, you gain a disciplined, results-driven approach that aligns technology with your business goals.