A manufacturer of custom motors and components was poised for aggressive growth after identifying new markets for its products. At the same time, turnover within their internal IT department left a gap that stimulated an exploration of outsourcing as a way to fully resource IT. They had several goals in mind as they considered their options. One goal was to quickly attain a high level of technical competence in a short period of time. An outcome that they didn't foresee was that their new fully managed IT services provider, Thriveon, would be able to turn IT into a valuable contributor to their growth and peace of mind.