Managed IT Services for Financial Services

Deliver exceptional customer experiences, safeguard sensitive financial information and boost your bottom line with our tailored managed IT solutions.

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Proactive IT Makes Financial Firms More Efficient

$18.3M

Annual cybersecurity cost per company in the banking industry

92%

Percentage of ATMs vulnerable to hacks

127 days

Average time stolen cardholder data remains compromised

Deliver an Exceptional Customer Experience

As the financial landscape evolves, so do customer expectations. Today’s customers demand seamless, personalized and secure financial experiences, no matter if they’re interacting with your institution online, on a mobile device or in person.

Our expert team at Thriveon helps financial and banking institutions leverage cutting-edge technology and data analytics to provide unparalleled customer service experiences. From robust cybersecurity measures that protect sensitive customer data to deploying AI-driven chatbots that offer instant support, we help you build trust and loyalty by delivering consistent, exceptional service.

Moreover, we recognize the growing importance of omni-channel support. Our solutions enable your institution to provide a consistent and efficient experience across all platforms, allowing customers to move effortlessly between online, mobile and in-person branch services without disruption. This seamless integration of customer touchpoints will enable you to build trust and loyalty, turning satisfied customers into advocates for your brand and gaining a competitive advantage.

View Financial Services Case Study

Align Your IT Strategy with Your Business Goals

Your IT infrastructure must be as dynamic and forward-thinking as your long-term business plans. We blend the power of automation with human expertise to craft IT solutions that drive growth, innovation and customer satisfaction, all to attract and retain long-term customers.

Maximize Transaction Efficiency

Our team optimizes workflows to handle higher transaction volumes without compromising speed or accuracy. We ensure your systems can handle peak loads smoothly, reducing wait times and improving overall customer experience.

Adopt New FinTech

We help you stay ahead of the curve by integrating the latest FinTech solutions into your operations, ensuring that your technology investments directly enhance your customer experience and operational efficiency.

Integrate Internal Systems

We focus on integrating your internal systems to create a cohesive, user-friendly environment. By ensuring that all your systems work together seamlessly, we help you deliver a consistent and reliable service. This boosts customer satisfaction and empowers your staff to work more efficiently, leading to happier customers and a more productive workforce.

Maintain Regulatory Compliance

Our team ensures that your IT infrastructure is updated with the latest regulations, such as GDPR, PCI-DSS and other industry-specific laws and requirements. By maintaining a strong compliance posture, you can protect sensitive information and build trust with your customers.

Financial Services Firms We Serve

We know the financial industry is vast and includes a wide variety of types of firms. Here is a list of all the financial and banking organizations we provide IT services for:

Banks and credit unions
Investment banking
Venture capital and private equity
Finance and insurance
Accounting and CPA firms
Tax preparation offices

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OUR PROVEN PROCESS

Managed IT Services that Help Companies Thrive

At Thriveon, we believe that a proactive approach empowers financial and banking institutions to become more successful. As your trusted IT partner, we don’t simply fix the issues that break – we help improve the bottom line and reach your business goals, big and small. Embrace proactive IT strategies that will propel your financial business to unparalleled success.

Proactive IT Services Overview

Proactive Managed IT Services to Help Companies Thrive

24/7 Support

With an average six-minute response time, you’ll have constant support for emergencies. You’ll see 100% same-day response, 75% same-day resolution and 70% first-touch resolution from our dedicated team. Know you’ll never be left alone.

24/7 Management

Our vigilant network monitoring detects and prevents issues in advance. We perform after-hours patches and maintenance to keep your systems at top performance during regular business hours.

Proactively Audit & Align

We continually audit your IT and align your business to our 500-point industry best practices. We reduce your IT issues and security vulnerabilities by 90%. Our approach to modernize your office saves each computer user over 250 hours and $800 a year.

Strategy + Guidance

Using your business plan and IT misalignment, we build a strategic, forward-looking IT roadmap and budget so you don’t overspend on technology. An assigned Fractional Chief Information Officer seamlessly integrates into your team so you can accomplish 4X more with 80% less of management’s time.

Learn What IT Services Should Look Like for Financial and Banking Institutions

We’ve helped financial and banking facilities become more successful by creating and implementing strategic, goal-focused IT plans using industry best practices since 2002. With a proactive approach to managed IT services, you’ll be able to eliminate issues before they arise, securely support your business technology and scale your organization the right way.

Schedule Consultation CALL US: (855) 760-2807

Our Banking and Finance Partners

FAQs

What are the key challenges that banking managed IT services aim to address?

Banking managed IT services focus on addressing key challenges such as cybersecurity threats, compliance with financial regulations, data management and ensuring high availability of services. These services are designed to provide robust and secure IT infrastructures that can withstand the unique demands of the banking industry.

How do IT services for banks differ from other industries?

IT services for banks are tailored to meet the specific regulatory, security and data integrity requirements that are unique to the financial sector. This includes specialized encryption methods, multi-factor authentication and stringent data backup and recovery protocols.

What role does banking managed IT support play in cybersecurity?

Banking managed IT support plays a critical role in maintaining a secure environment for financial transactions and customer data. This includes regular security audits, firewall management, intrusion detection systems and immediate response to any security incidents to minimize risks.

How can banking managed IT solutions help in regulatory compliance?

Banking managed IT solutions are designed to help financial institutions meet complex regulatory requirements such as GDPR, Dodd-Frank and SOX. These solutions include compliance monitoring tools, secure data storage and encrypted data transmission methods.

What are the benefits of outsourcing managed IT services in the banking sector?

Outsourcing managed IT services allows banks to focus on their core business functions while experts handle the IT infrastructure. This ensures high availability, improved security, cost-effectiveness and scalability tailored to the needs of the banking industry.

How do managed IT services contribute to customer experience in banking?

Managed IT services ensure that banking platforms are always available, secure and efficient, thereby contributing to a seamless customer experience. This includes optimizing server performance, ensuring secure transactions and providing 24/7 customer support.

What types of disaster recovery solutions are available through banking managed IT services?

Banking managed IT services offer comprehensive disaster recovery solutions that include data backup, failover systems and quick recovery options to ensure minimal downtime and data loss in case of any unforeseen events.

How can banks ensure data integrity with managed IT services?

Managed IT services for banks include robust data integrity checks, secure data storage solutions and real-time monitoring to ensure that the data remains consistent, accurate and secure at all times.

What kind of scalability do banking managed IT solutions offer?

Banking managed IT solutions are highly scalable, allowing financial institutions to easily expand or contract their IT resources based on demand. This ensures that banks can adapt to market changes efficiently without compromising on service quality.

How do managed IT services help in fraud detection and prevention in banking?

Managed IT services employ advanced analytics and machine learning algorithms to monitor transaction patterns and flag any suspicious activities. This enables banks to take immediate action, aiding in fraud detection and prevention.